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About the Business Unit — ODM Practice
The ODM (Original Design Manufacturing) practice turns client ideas into real, marketable products. Every engagement is bespoke: we design and build custom electronics end-to-end against each client's requirements — across hardware, firmware, mechanical, testing, quality and certification — through to a manufacturing-ready handover. The work rewards sharp requirement-sensing, fast learning of new domains, and tight orchestration across engineering teams and vendors. The Senior Project Manager owns exactly that.
Role Summary
We're hiring a Senior Project Manager to own a portfolio of ODM projects end-to-end, from concept to deployment. You'll be the single point of accountability for scope, cost, timeline and quality across multiple projects, the primary face to the client, and the force that keeps firmware, hardware, testing, quality and vendors moving in sync. Beyond delivery, you'll bring — strategy, customer empathy and data-driven decisions — to every engagement, mentor junior PMs, and build the SOPs that let the practice scale.
Key Responsibilities
Product Vision, Strategy & Roadmap:
- Translate each client brief and the surrounding market into a clear product strategy, roadmap and prioritised plan, aligning every project to defined business outcomes and a compelling product narrative.
- Identify near- and long-term opportunities, validate the market and cost case, and secure buy-in from clients and internal leadership for the chosen direction and its trade-offs.
Project Ownership & Delivery:
- Own a portfolio of ODM projects from concept through deployment, serving as the single point of accountability for scope, cost, schedule, quality and customer satisfaction.
- Establish each project's plan, milestones and critical path, define clear success criteria, and govern delivery by monitoring KPIs, surfacing variances early, and initiating corrective action.
New Product Development (NPD):
- Drive products through the full lifecycle — concept, design, prototyping, validation, certification and transfer to manufacturing — clearing each stage-gate with crisp entry and exit criteria.
- Govern design reviews and validation cycles, ensuring design-for-manufacturability, cost targets and compliance are met before production handover.
Customer Empathy & Market Insight:
- Develop deep understanding of client and end-user needs, integrating user research, usage context and competitive analysis into requirements that maximise product impact.
- Build domain fluency quickly for new or unfamiliar products to scope accurately, anticipate engineering and non-engineering risks, and brief clients and teams with authority.
Data-Informed Decisions & Prioritisation:
- Define the metrics that matter for each project, instrument them, and let data drive prioritisation, trade-offs and go/no-go decisions.
- Evaluate cost, design and schedule trade-offs with sound judgement, prioritise ruthlessly, and decide when to invest, pivot or stop.
Cross-Functional Leadership & Influence:
- Lead internal teams across the product lifecycle — sequencing dependencies, resolving blockers, and driving alignment through influence while keeping team health high.
- Manage multiple concurrent projects, balancing shared engineering and vendor capacity against competing priorities and deadlines.
Client & Stakeholder Communication:
- Serve as the primary face to the client and the voice of the customer internally, managing expectations, communicating progress and risk proactively, and leading resolution when commitments are challenged.
- Influence senior stakeholders with structured, extremely clear communication and data-backed storytelling, escalating roadblocks early with recommended options.
Team Leadership & Process Excellence:
- Mentor and develop junior project managers — delegating execution, coaching judgement, and building their capability to own projects independently.
- Establish and evolve SOPs, playbooks, templates and documentation standards that raise the bar and enable consistent, repeatable, scalable delivery, capturing post-launch learnings for the next projects.
Must-Have Skills
- 6–10 years in project or product management, owning complex cross-functional projects end-to-end in a fast-paced environment
- Bachelor's degree in engineering, business management, or a related field (Master's a plus)
- Strategic thinker who also executes — sets product direction and drives day-to-day delivery
- Customer-obsessed and data-informed — defines success metrics and uses data to drive decisions and trade-offs
- Structured problem-solving and bias-for action to drive early closures
- Proven track-record with cross-function collaboration and leadership
- Fluent in PM methodologies and tools (Agile/Scrum or Stage-Gate; JIRA, Confluence, MS Project) and product lifecycle / NPI concepts.
- Electronics or hardware background, or hands-on experience with electronic products (IoT, power electronics, consumer electronics).
- Experience in an ODM, product-development, EMS or hardware-startup environment.
- Experience managing vendors and mentoring other project managers.